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FREQUENTLY ASKED QUESTIONS

You probably have a few questions before you reach out to work with us. Here you will find some of the most frequently asked questions and their answers.

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We have a very flexible structure with Microsoft Teams and can therefore offer virtual apartment tours. Of course, it should be noted that many administrators expect a personal inspection. Where the situation allows, we can of course also be reached digitally.

I am very limited in time. Do you also offer online correspondence?

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We have international partnerships and can offer help in all areas. Be it a cleaner, rein aids or complete solutions. No matter whether domestic, foreign, continental or intercontinental. We will definitely find the right contact person. 

I need moving & Cleaning aid. Where can I register for this?

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We are also the right address for legal advice. Our employees come from real estate management backgrounds and are very familiar with individual cases like yours. If the matter is more complex, we work with the best law firms. You then have the choice of how you would like to proceed. 

If you have the question mentioned, it is worth making a written report to the landlord. From this point on, you would be entitled to a corresponding rent reduction in the event of a longer outage.

The oven in my new apartment doesn't work. What do i have to do?

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